Roof emergency? Call JDL now.
For active leaks, storm damage and unsafe roof defects in York and Yorkshire, use the 24-hour emergency line.
Make the area safe first.
Do not climb onto the roof. Bad weather, damaged coverings and wet surfaces make the situation more dangerous.
Keep people clear
Move away from bulging ceilings, fallen material, exposed electrics and any area that appears unstable.
Contain water safely
Use containers and move valuables only where it is safe. Do not touch electrical fittings affected by water.
Call the emergency line
Give JDL the address, the visible problem and when it began. The number is 0800 696 5481.
Photograph from ground level
Images can help with the initial assessment, but do not climb onto a wet or damaged roof.
When it cannot wait.
Water entering a ceiling or wall
Tiles, slates or ridge pieces moved by wind
Damaged flashing at a chimney or roof junction
A punctured, sagging or lifting flat roof
Loose masonry, roof coverings or guttering creating a safety risk
Send the fault details.
If water is entering now, call first. The form can be used to send the postcode, property type and photographs for review.
0800 696 5481