Emergency call
Establish the condition, priorities and access before work is specified.

A 24-hour emergency phone line for active leaks, storm damage and unsafe roof defects.
When water is entering or roof materials have become unsafe, call JDL's emergency line. The first priority is understanding the risk and deciding whether the roof needs a temporary measure, a permanent repair or further investigation.

Condition, roof shape, exposure, drainage, access and the surrounding details all affect the work required. JDL inspects those factors before confirming the scope.
The detailed method follows the agreed specification. These are the main stages.
Establish the condition, priorities and access before work is specified.
Confirm the system, materials and practical arrangements in writing.
Complete the agreed work methodically and keep the property protected.
Inspect the completed work and confirm the applicable terms.
The written quotation confirms the system, included work and the complete guarantee terms for the specified project.
Read the guarantee informationStart with the problem you can see and how urgent it is. JDL will assess the roof, relevant details and access before setting out the appropriate work.
Yes. Ground-level or safely taken photographs can provide useful context. A final specification may still require an on-site roof survey.
The written quotation sets out the proposed work, principal materials and the guarantee terms that apply to the specified work.
After the site visit, JDL sends your written quotation within 48 hours. Most are sent within 24 hours.